Why Choose a Work Truck Rental Company Over a National Car Rental Company?

If you’re in need of a temporary work truck solution, you may be considering whether to rent a work pickup truck from a company specializing in work truck rentals or just working with the “commercial” team at a national car rental company. While commercial car companies may be a good fit for work sedans or SUVs, for projects requiring a pickup truck, you’re usually better off using a company specializing in work trucks. Not only are you more likely to get the right equipment to get the job done such as truck bed toolboxes and upgraded tires, but you’re also working with professionals who understand and respect rugged work and won’t flinch at a little dirt.

Why Choose a Work Truck Rental Company over a National Car Rental Company?

There are many reasons we choose to avoid National car rental companies: pushy salespeople, poor customer service, base models that can’t withstand real work, and wasting time on hold when you call or in line when you arrive are some of our top complaints.

In comparison, a work truck rental company won’t trying to “sell” you an upgrade like national car rental companies will. Work truck-specific companies use their boots-on-the-ground knowledge and expertise to match your work needs with the best pickup truck in their fleet. Their customer service is specifically tuned to understanding the needs contractors and professionals like you face, and the trucks are intentionally built out for rugged work.

Here are some of the top reasons we recommend going with a work pickup truck rental company over a national chain:

Work-Specific Trucks

Car rental companies typically purchase brand new base model trucks for their rentals. While shiny, they rarely have the features you’d look for in a typical work truck. For instance, a work truck rental company will understand that upgraded tires including a full-size spare are non-negotiable in rugged work. They’ll include features such as truck bed toolboxes and extinguishers to abide by many industry vehicle codes and store your gear safely.

Informed Customer Service

Your salesperson is also unlikely to have real-world knowledge of rugged work conditions making them poorly equipped to answer questions about which makes and models perform best for your needs.

A work pickup truck rental company does work trucks for a living and knows which trucks best suit the needs of professionals looking to get the job done.

Towing Packages

A car rental company will rarely have a truck with a built-in towing package. Instead, they’ll probably refer you to a towing rental agency to have a temporary tow kit installed. For some projects, this can be less effective and impractical. It can also be costly and time intensive compared to a work truck rental that comes pre-equipped with a towing package.

Relationships

Anyone who travels regularly will tell you they have a rental car company they use “on the reg,” but how much do these relationships actually transfer to any real perks or service when rubber hits the pavement? Car rental companies have notoriously poor customer service and employees who typically don’t care whether you’re a long-time customer or not. A work truck rental company, especially a small, locally-owned one like Rangefront Wheels, makes their living by standing out in terms of customer service. Not only can you expect great service from day one, but relationships are more meaningful as the smaller, work-truck-specific companies are more considerate of earning your loyalty as a long-term client.

Strict “Rugged Work” Rules

If you rent from a traditional car rental company, you’d better be excessively careful not to expose the truck to rugged terrain or tough work. Scratches, dings, or indication of off-road travel can get you nickel-and-dimed with excessive fees and penalties. A work pickup truck rental company, however, understands the nature of rugged work and is more willing to work with you to ensure the truck can meet your professional needs without risking out of control fees or penalties.

Work-Specific Features

10-ply load range E tires, including a full-size spare? Fire extinguisher? Saddle tool box? These are just some of the desires that may be offered by a work pickup truck company. 

More Flexible Contract Terms

While you may know the exact dates for which you need a work truck, there are also some contracts that may have an open-ended end date. While traditional rental companies may require a hard date in which you’ll return the vehicle, a work-truck-specific company understands the nature of this type of work and is much more willing to work with less concrete timeframes.

Final Thoughts

If you’ve never rented a vehicle from a work truck rental company before, we encourage you to give it a try! Click the button below to learn more.